Screen a rental applicant securely, from anywhere, with RentScreener!

• A Better Way to Work

  RentScreener for Property Managers combines both a secure online rental application with flexible screening options to create a full management system to handle inbound applications. Whether you're a small property manager, or have teams of leasing agents processing hundreds of applications per week, RentScreener has the perfect solution for your company.

• Industry Experts

  We build software for property managers, and that's all we do. RentScreener is founded by former property managers and we have worked with hundreds of industry leaders to develop the perfect online rental application and tenant screening software. Our passion is to stay on top of the property management industry.

• Your Application Online

  We know that a boiler-plate, generic online rental application doesn't work for you. That is why we allow you to replicate your existing and trusted rental application online with our easy to use application design. Our team will help you turn your paper or PDF rental application into a secure online application.

• Document Upload

  The document center makes it easy for applicants to upload any document required to process their rental application right from their computer or mobile device.

• Historical Timeline

  Every event is tracked including, status changes, notes, letters, application changes, and all communications with all parties involved.

• Payment Processing

  No need for a merchant account, payment gateway, high monthly or transaction fees, lengthy qualification process, chargebacks, refunds or other hassles.

• eSignature

  Accept both signed & drawn signatures electronically and apply them to the application and any addenda. Our electronic signatures work on any device.

• Benefits

  • Can I brand the account with my company logo?

    Our Pro Accounts offer a branding option to include your company logo.

  • Can I track the progress once I invite a tenant to apply?

    Yes. Once you invite a tenant to apply, you can track when they receive the application, when it is filled out, and once RentScreener provides you the RentReport.

  • Is the information entered safe and secure?

    Yes. RentScreener's Portal and Application are secured by an SSL certificate. "An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key." Source: Go Daddy RentScreener has to meet specific security regulations and guidelines set by TransUnion the Credit Bureau, with that being said our rental application has bank level security.

  • How does the information that you use differ versus other credit bureaus?

    Most agencies only look at a FICO score which is very little information to base a good decision on when renting to a tenant. TransUnion’s scoring model (ResidentScore) is created specifically for the Multi-Family industry. This means it is predictive of bad outcomes like delinquencies, bad debt, skips, and evictions. TransUnion updates their scoring model every couple of years since market conditions change. Similar to FICO or Vantage, TransUnion’s ResidentScore is in a range of 350 to 850. While ResidentScore will not completely align with the more common FICO or Vantage score, there will naturally be some correlation.

  • What are the benefits of using RentScreener?

    RentScreener allows you to make an informed decision while guaranteeing objectivity.

• Cost & Fees

  • Costs and Fees Explained

    There are no fees or costs for a property manager using our Pro Accounts. You set your own application fee and a $5 convenience fee is added during the checkout process.

  • Who pays the convenience fee?

    Typically the $5 convenience fee is paid by the tenant applying, however you can opt in your settings to have the convenience fee taken out of your payout account balance.

  • Is the fee per applicant or application?

    Typically the fee is per applicant, but this can be set in your RentScreener account settings according to your preferences.

  • Do I get my full application fee back?

    Yes, you will receive the full amount that you set the application fee to as long as your settings are set to have the applicant pay the convenience fee. If you opt to pay the convenience fee, $5 will be deducted from your application fee during payout.

  • What does the convenience fee cover?

    This convenience fee covers the merchant account fees, transaction fees, software and website support. This includes phone and email support.

  • Where are the funds deposited?

    The total amount (application fee and convenience fee) is deposited to an escrow account until all of your application fees collected are over $50.00. If your escrow account is not over $50.00, it will roll over until the next payout period.

  • Where can I find the payments?

    A full payout report can be found in your RentScreener account under the payments tab. This covers the amounts that were collected to date and also any payouts that were made to you.

  • When and how am I paid out?

    Twice a month on the 15th and the last day of the month, we provide a payout for your full application fee, not including the convenience fees for the applications you have received those weeks. You will receive payouts via ACH Direct Deposit, or if you opt to have a check, by mail from the escrow account with a corresponding payout ID. The payout ID will correspond with your payout report in your RentScreener account.

• RentScreener

  • What is RentScreener?

    RentScreener is a tool to reduce the risk of rental default. It supplies the secure collection of data, the secure transaction of data and also gets real time reports from leading credit bureaus to decide the RentGrade.

  • Do you provide a copy of the credit bureau report?

    In order to view a report from the credit bureau you have to go through their compliance process. If you are a property manager and manage over 10 units, visit our pricing page for more information.

  • Do you provide a FICO score?

    We provide as much information as possible while staying inside compliance. It is illegal for a non-verified company or person to share a FICO score, therefore we do not provide it in the RentReport. However, for our Basic customers and RentGrade customers we will provide a 49 point range of their credit. TransUnion’s scoring model (ResidentScore) is created specifically for the Multi-Family industry. This means it is predictive of bad outcomes like delinquencies, bad debt, skips, and evictions. TransUnion updates their scoring model every couple of years since market conditions change. Similar to FICO or Vantage, TransUnion’s ResidentScore is in a range of 350 to 850. While ResidentScore will not completely align with the more common FICO or Vantage score, there will naturally be some correlation.

  • How long does it take to receive a RentReport?

    We provide the RentReport in a timely manner once an applicant applies. Our RentScreener Screening Team manually processes each application so we ask you to give us up to 24-48 business hours.

  • What is a RentGrade?

    The level of risk to expect as an investor that an applicant will default in comparison to the specific property. A RentGrade can be either an A, B, C or F. Please visit our RentGrade page for more information.

  • What is a RentReport?

    A RentReport is a comprehensive report on an applicant(s) that includes the necessary information to make an informed decision when renting to that applicant in comparison to a property.

• TransUnion

  • How does TransUnion perform tenant screening?

    Starting on Wednesday, July 8, 2020 all TransUnion tenant-screening inquiries will result in a 'soft' inquiry instead of a 'hard' inquiry.

    Soft inquiries don’t affect a consumer’s credit score, which means they can now apply to be screened without a hard inquiry’s potential negative impact on their credit report.

    This change is automatic and requires no action on your part. Rest assured, TransUnion will continue to deliver the high-quality results you’ve come to expect.

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