Customer reviews are a highly effective marketing strategy.
But your customers must spread the good word about your business for you. So, what’s the best way? Using an online reputation management tool helps you generate reviews, monitor reviews and market those reviews on your website so you can build the reputation and credibility you deserve.
How it Works
- Clients are sent to the review funnel where they will be able to indicate whether they had a good or bad experience.
- If your client chooses to leave a good review, they are automatically directed to the sites where you want them to leave a review, such as Google or Facebook.
- If their experience was poor, direct respondents along unique, contextual paths based on their answers by using custom surveys.
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How much does reputation management cost?
Included in all upgraded hosting packages
$69/mo with our base Essentials hosting package
$249/mo Reputation Management + Review Response Bundle
$179/mo Review Response Only -
How can I collect reviews for my website?
With Email Drip Campaigns, Text Campaigns, Website Widgets and Email Signature Snippets, it’s never been easier to collect reviews. -
Is there reporting so I can monitor the reviews I get?
An intuitive dashboard and detailed reporting makes it easy to track every review that comes in. Celebrate good reviews and never miss an opportunity to resolve poor reviews. -
Can I display my reviews on my website?
Quickly add a review stream to your website to show all 4 and 5 star reviews. As you receive new reviews, your website is automatically updated! -
Should I respond to reviews left on my social platforms?
Yes! Responding to Google reviews is crucial for building trust and credibility, improving SEO rankings, addressing concerns promptly, and enhancing customer relationships. Our service ensures professional, personalized responses, saving you time and maintaining consistent engagement with your clients. We offer an add-on service for an additional monthly fee where our team will go in and respond to reviews for you, so it's completely hands off for you. When we make the connection to your social platforms, we will also ensure your business information is accurate and consistent on various directories, search engines, and social media sites that we connect to, improving your overall visibility and search engine rankings. Let us help you boost your online presence and reputation, allowing you to focus on running your business effectively.
Benefits
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Review Generation
Get reviews on Google, Facebook & over 100+ industry specific review sites with email and text request campaigns. It’s easy for your customers to write a 5 star review.
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Review Monitoring
Monitor reviews and respond to reviews on 100+ review sites. Keep your team up to date about reviews with daily email notifications.
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Review Marketing
Automatically stream your best reviews with a widget on your website and share your best reviews on social media.
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Review Reporting
Schedule review performance reports so you can clearly demonstrate the improvement of your reputation to everyone on your team.
LOVED BY OUR CLIENTS
Nicole Reinhardt, PMI of the Rockies
“The team at PMW is so easy to work with. Mitch makes the changes that I ask for with in seconds...And I do mean seconds. He has been so helpful on some crazy projects.”